Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
asdfase
on February 6, 2026
Posted by: lkjoiuojn
from TN
Bait and switch. Offer free filing for my situation and then insist I must file using a paid product, when i was perfectly capable of filing a free form on Irs.gov last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWESOME!!
on February 6, 2026
Posted by: malenurse13
from Louisiana
Fast, accurate, I love how it pulls in my info from previous years to compare and to help enter new tax info faster.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best
on February 6, 2026
Posted by: Rena alyssa
from Syracuse ny
I love it been used them for years and will keep useing them
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why
on February 6, 2026
Posted by: My Fed Return now
from Washington
If I have a simple tax return, as my income implies, why does Intuit recommend that I chose to speak to a tax pro?
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on February 6, 2026
Posted by: Hoodr
from Avon,In
It was easy with all the helpful guidelines great and helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 6, 2026
Posted by: chardwick
from Georgia
Turbo Tax was very helpful in filing and showing me where to find the information. I did not Speak to a representative.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 6, 2026
Posted by: Susan0811
from Connecticut
Very fast and efficient been using it for years!! Highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome first time experience
on February 6, 2026
Posted by: twice baked
from ohio
great first time experience. It was very simple and easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com