Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,548 Reviews)
Rating breakdown 87,548 reviews
5 Stars
65,011
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
not so good
on February 5, 2025
Posted by: not so happy william
not so good was expecting much better from turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes for dummies
on February 5, 2025
Posted by: fysikes
TurboTax makes taxes so much easier!! So easy it should be called taxes for dummies!! Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Few things what I really ask for TurboTax
on February 5, 2025
Posted by: Yeo25
from NY,NY
Wish I could see when I click each subjects at the end of the review pages to see 2023's history. For example, I have no idea what "Others" mentions for those credit in 2023, I had only 187 this year and really hard to find the reason for that differences. It would be much easier to check and convenient to figure it out. Also, instead of charge payment right away, wish there was one more confirm button of the payment section. I was very surprised my credit card was charged right away not just changing my new card's info. It is very unexpected process what I was almost shocked and lost for awhile to know what was going on. I also wish I could try just basic not start it as delux right away. It seemed tricky.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very fast
on February 5, 2025
Posted by: LFMAG
WAS DONE IN LESS THAN AN HOUR.I LIKE ALL THE FEATURES THEY PROVIDE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unbelievable
on February 5, 2025
Posted by: Tay15q
from Gastonia nc
I dont like that you have to pay for deluxe and im still filing it myself, nothings changed for me to need help but yet again, still forced me to pay. More than $100 taken out just for your “help”
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love
on February 5, 2025
Posted by: kare23n
love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
100 % recomended
on February 5, 2025
Posted by: Jerryxx79
I did not have the pleasure to speak to anyone in Turbo Tax representative but my navigation was awesome without any complications.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Number Anxiety Helper
on February 5, 2025
Posted by: BaerR
from Cleveland, Ms
I have extreme anxiety with numbers. I have never been good at them and I have no idea how I would get by without TurboTax every year. It is one of the only sites I trust to do my taxes and get back to me if something is wrong. It also explains everything in the simplest terms it can. Very appreciative of that. Thanks guys.
Written by a customer while visiting turbotax.intuit.com