Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is freeeeakin awesome
on February 6, 2026
Posted by: treadstone4139
from virginia
the tax expert that helped me out towards the end wa very informative and helpful thank you again guys till next year thank you
Pros: I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo gets the job done
on February 6, 2026
Posted by: gye1979
from MS
Turbo Tax makes it easy to file your taxes. All the prompts are easy to navigate to accurate enter your information. My only grip is the price goes up every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very simple and quick to use
on February 6, 2026
Posted by: BrycexN
from Kansas
I've moved and had two different jobs in two different states and they helped make it quick and easy? 10/10 recommend.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 6, 2026
Posted by: 333TaxeS
from new york
i will always use this service, Very easy to use. I have never use
any other online tax service
any other online tax service
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I love them
on February 6, 2026
Posted by: Johnsg12
from Tx
Super smooth very easy, straight forward. I will continue to use this service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome sauce
on February 6, 2026
Posted by: Marcs taxes by himself
from Florida
easy to use, not very dificult, even a novice can do this
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had some trouble
on February 6, 2026
Posted by: Pogo867
from Oregon
It was much more complicated this year. Especially filling out information for paying and filing taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on February 6, 2026
Posted by: Lamza26
from Texas, TX
TurboTax was easy to understand and gave me step-by-step instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com