Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Tee
on April 15, 2026
Posted by: Anonymous
from new jersey
Not Good don't know why I had to pay this year need to know
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good
on April 15, 2026
Posted by: what the hellllllll
from NY
good - will use next time for sure. No issues occured
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy to use
on April 15, 2026
Posted by: Alonie
from California
Super easy to use
Not hard at all
Time saving with self filing
Not hard at all
Time saving with self filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax IS awesome.
on April 15, 2026
Posted by: esquire6
from Bloomfield, NJ
There was one young lady I dealt with, Raven. She was fantastically helpful. I would be happy to work with her again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 15, 2026
Posted by: Jenny78_
from Baltimore, MD
It was easy to use and very helpful. I will use TurboTax again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
confusing
on April 15, 2026
Posted by: myla292748
from montana
not very helpful when it comes to filing, I struggled a lot and was just sent into a loop of confusion.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend!
on April 15, 2026
Posted by: MassMolly
from Massachusetts
Super easy to do your taxes. I've been using for years and highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on April 15, 2026
Posted by: Sam14159
from CA
Great experience. Clean, simple, and easy to understand. Guidance is helpfull.
Written by a customer while visiting turbotax.intuit.com