Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy and reliable
on February 6, 2026
Posted by: turd45
from IA
I used this for the first time ever .. It was great
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It use to be free !!!
on February 6, 2026
Posted by: Fee 48
from Staten Island NY
It’s still costing to much to file with services I’m technically not using !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on February 6, 2026
Posted by: nina430
from florida
TurboTax makes filing taxes pretty easy even if you're not super confident with numbers. The stp by step questions are clear, and it explains things in a way that actually makes sense. It can get a little pricey if you need extra forms or upgrades, but the convenience and guidance are worth it for a stress free filing experience.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hard
on February 6, 2026
Posted by: hamlingreenwest
from Ohio
Never paid before doing taxes on here and this year had to and had the worst time trying to fill in my bank information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX IS A LIE BEING FREE
on February 6, 2026
Posted by: TAUL79
from Michigan
All a BIG LIE about being FREE. a small 600 return I get is now cut in half because of FEES and more FEES.
THIS SERVICE IS A LIE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cost to high
on February 6, 2026
Posted by: Jc 67
from Mo
The expense is too high when. I can’t use the turbo tax cd any more, so I am trapped in to this way ! Losing $128.00 for such a simple return is ridiculous!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 6, 2026
Posted by: Taxandrew
from North Carolina
It was very easy to do. The site i easy to negotiate and move around
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome !
on February 6, 2026
Posted by: Byrd07
from Alaska
It was an excellent service. Easy to use and self explanatory.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com