Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I don't hate doing taxes now
on February 6, 2026
Posted by: autu321
from mi
Wow! Amazing what AI has done for us all. The help from that and the ease from preparing...I don't hate doing taxes anymore.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax easy to use
on February 6, 2026
Posted by: our taxes 2025
from massachusetts
we thought that it was fairly straight forward and simple to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great if not able to use short form.
on February 6, 2026
Posted by: packersam71
from WI
I have been using Turbo Tax for years and my only issue is the cost has gotten expensive when your taxes are so simple and no big refunds so I will probably start doing them myself and mailing them in.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
100% recommend
on February 6, 2026
Posted by: Erika RM
from SAN DIEGO, CA
I,ve been using turbo tax for the last 3 years. EASY TO USE, finished my taxes in 30 mins
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on February 6, 2026
Posted by: Iton
from Illinois
Wonderful and the ease of it all was very helpful !
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 6, 2026
Posted by: lexi1215
from new Jersey
TurboTax made filing very easy. will be using them next year for sure!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They use a friendly
on February 6, 2026
Posted by: Susy1278
from florida
I used TurboTax for many years now and I enjoy the software very easy and use a friend friendly
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific experience!
on February 6, 2026
Posted by: LLRoger
from Alabama, AL
TurboTax is terrific!
Easy steps to follow
So many options and help offered
Easy steps to follow
So many options and help offered
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com