Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,548 Reviews)
Rating breakdown 87,548 reviews
5 Stars
65,011
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is good
on February 5, 2025
Posted by: krwiii
from East Jordan, Michigan
Taxes suck, but turbo tax makes it easer.
try it out.
try it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great application
on February 5, 2025
Posted by: Dee8448
Fast convenient great application to get your taxes done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden fees
on February 5, 2025
Posted by: Kylea1
from Oregon
The free version gave me the option to add deductions for 401k contributions and then added 2 upgrade fees of $39 each and a $40 processing fee at the last stage. These fees should have been introduced at an earlier stage so that I would have know how much it was going to cost to file at the beginning of the process. Throwing processing fees and mandatory upgrades at the end of the process is sneaky and I did not appreciate it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Easy Breezy
on February 5, 2025
Posted by: MDPF
from Savannah, GA
Very user friendly! I am not tech savvy but I was able to navigate through the whole process eaasily.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
LIES!
on February 5, 2025
Posted by: lyingtaxservice
lies. it is NOT free. and there are hidden processing fees AFTER you have gotten far enough into the process to go back. very VERY repetitive, asks the same questions over and over again. just file the taxes already!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Monica - Big help in Colorado Return Prep.
on February 5, 2025
Posted by: BarCin4
Monica from TurboTax was very helpful in getting my Colorado Return filed. Kudos to Monica!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax did its job saving me time and money
on February 5, 2025
Posted by: rdameron54
For me the turbo tax program was easy to use and because of my situation I was able to do my taxes without a turbo tax expert.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Customer Service!
on February 5, 2025
Posted by: Jenn Gull
from MA
needed phone assistance great customer service! friendly sooo helpful all fixed thank you so much
Written by a customer while visiting turbotax.intuit.com