Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: OoofitsNic
from texas
The interface is very easy to use and asks all the right questions to insure all things are covered.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Family tradition
on February 6, 2026
Posted by: Crash124
from Maryland
I've been using TurboTax for all my taxes for more than 5 years. My mom referred me to the website when I started doing my own. It's so easy with TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo was awesome
on February 6, 2026
Posted by: Fancyface1221
from Texas
I really like the way they take care of us. I will be using them again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Thanks
on February 6, 2026
Posted by: FreeSlow
from Oklahoma
While I despise filing taxes, Turbo Tax has made my experience even more miserable than I could have anticipated. I filed jointly with my husband, and he says: While i despise filing taxes, Turbo Tax has made my experience even more miserable than i could have anticipated. I work numerous hours to see my taxes get used for evil and now i have to stop everything I'm doing in my precious time to deal with this, Also you AI interface is bad and you should feel bad for using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
you do the work they take your money
on February 6, 2026
Posted by: lkajsdfphh
from arkansas
you do the work they take your money .........................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
helpful
on February 6, 2026
Posted by: jessej01
from texas
features are cool, and helpful. Enjoyed doing my taxes from home.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a Breeze to Use
on February 6, 2026
Posted by: AmyW57
from North Carolina
Super fast and user friendly; appreciated the notes on various topics to explain deductions
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yeas
on February 6, 2026
Posted by: bnn568
from new york
I did it myaself and this is annoying. I need to get to work
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com