Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good Experience
on February 6, 2026
Posted by: chiggs59
from New Jersey
Turbo Tax makes tax filing easy. It only took my 34 minutes to complete my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax year after year
on February 6, 2026
Posted by: Katielee
from SC
The software is user friendly and takes all the guessing out of tax law.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Free
on February 6, 2026
Posted by: Emmy33355
from Marshfield, WI
It used to be free and now they charged me for using the "free" version?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on February 6, 2026
Posted by: Dakinelidat
from Hawaii County, Hawaii
the free version is very easy to use just remember that and you dont have to pay for the add on versions unless you absolutely have to because of the new credits
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Smooth
on February 6, 2026
Posted by: Kinglion99
from NJ
Smooth experience for moderately competent people.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest thing I did today
on February 6, 2026
Posted by: Andi panda
from Wi
Simple and so easy to use. Feel confident that I got everything I am entitled to
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the place to go!
on February 6, 2026
Posted by: B1RADICAL
from Henderson, TN
Very nice and simple to use. Had very helpful links and ways to answer questions. I will be using this software again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
na
on February 6, 2026
Posted by: naaaaa849468516854984641
from na
Horrible how much taxes changed. This is America folks!
Written by a customer while visiting turbotax.intuit.com