Overall the experience is great. All mine and my husbands information is attached to TurboTax which makes it a lot easier to file. TurboTax is a very easy format to use for filing taxes. BUT I think the rates to file are becoming quite steep. Every year that I file, the price has gone up. Loyal customers, as myself, should be rewarded someway. Less cost for filing.
I find Turbo Tax to be so easy to use. I have used it for years now. Any time I had a question, Turbo Tax had an answer for me! I would recommend most people use this method to file their taxes.