Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,447 Reviews)
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax for fast and easy filing!
on February 6, 2026
Posted by: TheDadley
from CA
I've been using TurboTax for years now. The process is quick, reliable, and user-friendly. I am consistently happy with the results. I will definitely continue to use TurboTax in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use Turbo Tax
on February 6, 2026
Posted by: KRR1251
from connecticut
Quick easy explains in detail info program is looking for no hidden payments
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on February 6, 2026
Posted by: Lafayette72
from Missouri
The app makes it very easy to file your taxes. It's so awesome!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on February 6, 2026
Posted by: cristinajst01
from Minnesota, MN
Easy to use. Covers everything you could think of.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is nice
on February 6, 2026
Posted by: Sue4gaines
from mississippi
TurboTax was very easy to use,I have used this online process several years now. I would highly refer this to my family and friends.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden Charges Watch out "free"
on February 6, 2026
Posted by: NTHIRIS
from CA
The explanations were not thorough enough, any questions I had were not answered and it kept trying to charge me after every step. Only to end up with an additional $88 charge and another $40 if I wanted to use my return. I still had to input all my information because they "forgot" my information from last year since I didn't pay them. It's a money grab and I think its terrible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Annoying bug
on February 6, 2026
Posted by: SCW52
from CA
There is a bug in the system: it insisted that I enter the state for Box 15 of several of my 1099s even though the 1099s had that box blank.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on February 6, 2026
Posted by: Sunnyland
from Florida
The program is very easy to work with. The instructions were very explicit and it was easy to review and change as necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com