Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,548 Reviews)
Open Ratings Snapshot
Rating breakdown 87,548 reviews
5 Stars
65,011
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great Tax Filing tool!
on February 5, 2025
Posted by: Mackallen29
from Ames, IA
Easy to use. Efficient. Just in general very user friendly for someone who doesn't understand taxes and gets the job done quickly too.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Meh
on February 5, 2025
Posted by: ByteCloud24
from Shelley, Idaho
Like the ease, not impressed with their fine print details on filing with them for free if you didn't the year before bc it upgraded us to deluxe without explanation. Super irritating to figure out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Great tool for filing taxes, but is not free.
on February 5, 2025
Posted by: BCAMP3094
from Washington, DC
Overall the steps were easy to follow. I just wished they would stop saying that it's "Free" because its not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo is awesome
on February 5, 2025
Posted by: LadyT581
from NC
Awesome EXPERIENCE WITH TURBO. I USE THEM EVERY YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good service
on February 5, 2025
Posted by: Bob Orf
from Campton, NH
Overall, it is a good experience. I will use it again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Fairly easy
on February 5, 2025
Posted by: Katemoney22
Fairly easy and straightforward. Liked the document upload options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
PAY ATTENTION AND STOP REJECTING MY RETURN
on February 5, 2025
Posted by: THAYNES69
from TN
I usually use your program every year but after this year, I am re-considering it! You keep rejecting my return for no reason. I DO NOT HAVE A 1095-A. My health insurance is through my employment not the marketplace
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Awesome!
on February 5, 2025
Posted by: Sophi62495
from Arizona
Super easy to follow and very fast. I did my taxes in 45 mins!
Written by a customer while visiting turbotax.intuit.com
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