Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,447 Reviews)
Open Ratings Snapshot
Rating breakdown 87,447 reviews
5 Stars
64,938
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
Harder then ever before!
on February 6, 2026
Posted by: DonaldDezz
from Indianapolis In
Everything about the update was not easy like before if thats what even happen also trying to add other paper is not eas either will probs be the last time i use this an the payment us more and more each year!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax
on February 6, 2026
Posted by: Reggiebby
from Los Angeles, Ca
It was an easy experience. Well explained.Second time using turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Awesome
on February 6, 2026
Posted by: E Randall3
from SC
The process was easy and very user friendly. It didn't take long to do at all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy and Fast
on February 6, 2026
Posted by: Manny77777
from CA
TurboTax saved me a lot of money. I was able to file in less than 2 hours.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on February 6, 2026
Posted by: Sujeil
from Texas
explaining in excelent way. I understand every single page in the web.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
good
on February 6, 2026
Posted by: great1mj
from ok
good and fast and not bad price, ive used it for years
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
User Friendly
on February 6, 2026
Posted by: Sun Devil
from Nevada
Using Turbo Tax was quick and easy to use. The process flowed smoothly throughout the filing. The program showed results as soon as the were imputed. Nothing was omitted at any time and it was easy to understand what information was required at any given time.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
No sweat.
on February 6, 2026
Posted by: It025
from Idaho
This is my return to them they made it easy and mostly understanding and stress free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
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