Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,446 Reviews)
Rating breakdown 87,446 reviews
5 Stars
64,937
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Watch those hidden fees
on February 6, 2026
Posted by: The Great KJ
from Washington
Agreed to the $40 Fee. It was not until the end that there was an additional charge of $49. Suckered me into not having the time to start over or cancel.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 6, 2026
Posted by: CPO Hill
from texas
Very helpful and informative, thorough and pleasant experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on February 6, 2026
Posted by: jeff0722
from California
The program was easy friendly which walk you step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go TurboTax
on February 6, 2026
Posted by: Nikki3788
from Florida
It was simple, did not take very long and got me much more then I expected. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on February 6, 2026
Posted by: Bigdealio
from Sutherlin, Oregon
Good some issues but overall good. Go ahead give it a try peeps.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax takes pressure off of filing taxes
on February 6, 2026
Posted by: JK 25
from Nevada
Very easy to file. Guidance on topics great to know and understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy a monkey could do it.
on February 6, 2026
Posted by: Elizzza
from Maryland
I appreciate the ease of filing and explaining of everything so I didn't need to second guess what I need to do. I used to pay $800 to get taxes done just to be capable of doing it myself for less than $150.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Harder then ever before!
on February 6, 2026
Posted by: DonaldDezz
from Indianapolis In
Everything about the update was not easy like before if thats what even happen also trying to add other paper is not eas either will probs be the last time i use this an the payment us more and more each year!!!!
Written by a customer while visiting turbotax.intuit.com