Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is very Awesome.
on April 15, 2026
Posted by: Tisha Corvette
from Georgia
I like you all experience and the way, you take out time and explain everything to your customers.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent, easily-accessible!
on April 15, 2026
Posted by: Lynsky Helix
from Arkansas AR
Overall an accessible product that is presented in a logical order to step through the complicated process of completing federal and state income tax returns. Somewhat lengthy, but thorough. The questions are easily understandable and the instructions are, too, 99% of the time. A couple of speed bumps, but excellent on the whole.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on April 15, 2026
Posted by: Randi03
from California
It was pretty clear and easy, took awhile because this was my first time on my own so I wanted to make sure I was doing it right. I didn’t need an expert.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To expensive for a single young adult just beginni
on April 15, 2026
Posted by: Shoej
from Oregon
I feel that 183 $ to file a single person's tax with no depends, no assets barely just starting out is way to expensive. It says free and only thing he had was 3 w2 and I did all the work entering and depositing numbers and such. It should have been free or less than it is.. he can not even buy plates for his new to him car that his friend sold him for 300$. What a shame. I know this wont go any where nor does anyone even care. And Noone will see it cus u wont show it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 tax reporting was very easy
on April 15, 2026
Posted by: Papa aka Coach
from VA
Did not contact Experts. Used the help screen for additional help and support.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Costly
on April 15, 2026
Posted by: blackxcatxmama
from pa
The price to file is way too high. I paid more to use the service than I got back in my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 15, 2026
Posted by: charlesgarr
from Texas
I had a great experience. Made it easy and explained anything I was confused about.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX ES LA MEJOR ; )
on April 15, 2026
Posted by: ELIDIA 01
from CALIFORNIA,CA
ESTUBO UN POCO MAS FACIL PERO AHORA ESTE ANO PUDE OBTENER UN POCO MAS DE DINERO COMPARADO A LOS ANOS ANTRIORES. SE ME HACE UN POCO ESTRESANTE HACER MIS IMPUESTOS ES POR ESO QUE DECIDO HACERLOS EN EL ULTIMO DIA. ES COMO UNA MANERA DE NO ESPERAR DINERO Y NO HACER PLANES CON ELLOS.
Written by a customer while visiting turbotax.intuit.com