Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great!
on February 6, 2026
Posted by: Pandrew
from West Virginia
I love using TurboTax because it is fast and easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use!
on February 6, 2026
Posted by: louch b
from virginia
Turbo Tax is super easy to use, they charge little too much though.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Price was absurd, all the added fees tacked on
on February 6, 2026
Posted by: MadPatty
from Wisconsin
This will be the last year, I use turbo Tax the added fees are ridiculous, especially the $35 fee to get direct deposit to a bank account, instead of to their crappy debt card system they use. $163 to file a simple state and federal return and have it deposited to my bank account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo. Tax was awesome
on February 6, 2026
Posted by: Chris 270000000
from Illinois
It was easy to do my return and I enjoyed it. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax!
on February 6, 2026
Posted by: JeanaRee
from TN
Quick and easy. There are help questions to get you through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025
on February 6, 2026
Posted by: KuhRisTee2026
from TN
easy to use, great guidance, great experience overall
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on February 6, 2026
Posted by: JHE123
from Alabama
Great experience overall. Made filing my taxes easy and helped me get a good refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax
on February 6, 2026
Posted by: Chasitykelly12
from jacksonville arkansas
everything is great and very understandable I just don't see if we are filing ourselves and it says its free but we have to pay
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com