Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank you Turbotax
on February 6, 2026
Posted by: Sixx13
from Rhode Island
I needed help changing my filing status and was able to get guidance over the phone in a few minutes
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 6, 2026
Posted by: ORHarris23
from NY
My first time was easy to figure out myself. I recommend!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax easy
on February 6, 2026
Posted by: JessJessL
from Texas
It was easy to input information and easy to finish quickly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awsome
on February 6, 2026
Posted by: dovodrt
from California
Easy to follow instructions, clear and concise instruction.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest year so far
on February 6, 2026
Posted by: Tom1nTx
from Tx.
Glad to get this done. I was dreading this, but I was glad to see the best refund I have had in a lot of years.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
It's great to know that you were satisfied with your refund amount. We appreciate your trust in TurboTax, and look forward to assisting you again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks turbo tax
on February 6, 2026
Posted by: Uni uni
from Nevada
Easy and fast self filling tax. I use every year for my tax return.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 6, 2026
Posted by: Cliffbboy
from TX
Everything is awesome thank you this was my first time ever finding with TurboTax everything went awesome
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty good
on February 6, 2026
Posted by: Andres212
from Oregon
Good guidance and interface. Will use again next year.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com