Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,548 Reviews)
Rating breakdown 87,548 reviews
5 Stars
65,011
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy
on February 5, 2025
Posted by: Blonde chic
from Sweetwater,Texas
It was so easy everything was explained to me word to word
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
*
on February 5, 2025
Posted by: jack225677
from nj
made me do extra work for different fields and feel like im paying extra money for additional "checks" after i had to manually enter the info myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive
on February 5, 2025
Posted by: Robert839
Keep tacking on fees for $118. Ripoff, you don't see the add-on charges till the end and by that time you just want to be finished.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YAY turbotax
on February 5, 2025
Posted by: spcypnutmngo
from Colorado
So easy to do myself. I have used it every year since I had to start doing it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple and easy to use!
on February 5, 2025
Posted by: TDP4
Turbo Tax was easy to use for my simple tax return. I have been using Turbo Tax for many years, and will continue to use it for many more to come.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 5, 2025
Posted by: turbo tax 2024
from Republic,Missouri
Easy to use and good value, will use again when I file my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did not care for new version
on February 5, 2025
Posted by: new version
from Sebastian, Florida
I used a free version but had problems getting an announcement to submit. Called your clerk who told me to go ahead and check that would pay, even though I would not. I m 83 and too tired to submit last night .so tonight site opened deluxe for me ,,,did not ask which I wanted. I am so tired of your new website that I let it slide...and told it to just deduct $89 from my refund/ and yes, I do not know why, but you get different versions of form when you go into Turbo Tax. this should not be. So , next year, I plan to not use turbo Tax. I will switch and use a truly free form helper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly
on February 5, 2025
Posted by: Tnjadkins
from Hawesville ky
I was impressed with the ease of use of this tax service.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com