Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Be better.
on February 6, 2026
Posted by: Hester Prynne
from New Mexico
Every year there is always a new charge. Remember we used to use this and it was free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS EASY AND FAST
on February 6, 2026
Posted by: Andresrey
from california
I HAVE BEEN USING TURBO TAX FOR 10 YEAR, I LOVE IT
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great app
on February 6, 2026
Posted by: jocko999
from california
Been a user for more than 20 years. It works and is easy and accurate
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love getting it done fast!
on February 6, 2026
Posted by: Candy1985
from Kansas
Fast and easy to get the information inputted! Thanks!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
just ok, cheaper than having some else do it
on February 6, 2026
Posted by: adribadri
from michigan
used to be able to file for free, have to pay now. also are charging a fee for direct deposit which also used to be free. it is easy to use and does has semi helpful guides if there is any confusing parts. takes you through step by step of income and deductions, like you can input your income by just taking a photo of your paperwork. only used it because i have been using for years, but after feeling nickeled and dimed for things they used to offer for free, i'll probably look around for something else next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on February 6, 2026
Posted by: sonia956
from 20209 FM 506, Apt 43
Did not consult an expert. Did it all on my own. :)
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
STUPID
on February 6, 2026
Posted by: LILTAQUITO
from ILLINOIS
stupid advertisements for me TO PAY TO DO MY OWN STUPID TAXES DURING STUPID TAX TIME.
STUPID.
STUPID.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing
on February 6, 2026
Posted by: djpas
from fl
this was a great and easy experience. Ill always suggest turbo tax
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com