Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,548 Reviews)
Rating breakdown 87,548 reviews
5 Stars
65,011
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is #1
on February 6, 2025
Posted by: Shaun Shaun
I've been filing with Turbo Tax for a few years now and it's always quick, easy and convenient. Filing my own taxes using Turbo Tax is one of the best decisions I've made.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 6, 2025
Posted by: Fatboy1985
from Chattanooga Tennessee
Pretty easy to navigate and use to file your return
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy and fast
on February 6, 2025
Posted by: jaden5
from AZ
turbo tax is very easy to use and it was a fun experience to use as a young adult.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is A #1
on February 6, 2025
Posted by: TuanK
from Portland, OR
Very easy to work with.. I really enjoy doing my own taxes when I work with TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast efficient descriptive
on February 6, 2025
Posted by: Cici89Gman08
from Sacramento California
I found this platform to be Fast, easy and descriptive
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
please work on bugs and bring then old UI back
on February 6, 2025
Posted by: miltonsgoaty
I file my taxes every year. This year you drastically changed the online experience for deluxe. I had to go looking for things like the 2061 form. I don't prefer this UI to last year's desktop version. Please change it b ack.
You also have several bugs: I could not add an additional business expense because the button to add disappeared. I could only add 4 items. I had to add some things in other areas as a result.
i always have the problem of entering the assets purchased section: it always tells me to enter an expense instead.
I had to correct a few line manually.
It confused the heck out of me when it came to State business expenses and then added a blank entry that I could not delete.
You also have several bugs: I could not add an additional business expense because the button to add disappeared. I could only add 4 items. I had to add some things in other areas as a result.
i always have the problem of entering the assets purchased section: it always tells me to enter an expense instead.
I had to correct a few line manually.
It confused the heck out of me when it came to State business expenses and then added a blank entry that I could not delete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on February 6, 2025
Posted by: Twinkies23
Very easy to use and understand, walks you thru every task.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better Than a Tax Professional!
on February 6, 2025
Posted by: Neutronmx
from Henderson, NV
I've been using TurboTax ever since it was available except for one year. It walks you through every step of the process and will automatically include or exclude items you enter based on your income and situation. The one year I used an actual tax professional instead of TurboTax, I received a letter from the IRS that I still owed over $13k. It was an issue that could have easily been avoided, but the tax guy was in a hurry which caused some confusion and a huge mistake. The mistake would not have been possible in TurboTax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com