Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Tee1964
from ohio
It help you walk though every step of the way,really easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience.
on February 7, 2026
Posted by: wwwwwwyyyyyy
from Louisiana
Good.Good.Good.Good.Good.Good.Good.Good.Good.Good.Good.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use, very informative
on February 7, 2026
Posted by: Rondelh
from New Jersey
Great experience as it was before! Ease of use and explanations are very informative.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My frist time doing my taxes with turbo
on February 7, 2026
Posted by: Bee1230
from Chicago IL
Super easy super fast TurboTax the best a very friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Could not do my taxes or understand without you
on February 7, 2026
Posted by: Semper Fi 1966
from Maryland
It went flawless this year. Clarity of instructions and explanations very very good.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Sleepy7513
from South Carolina
Very helpful, easy to use and love the app, and very well put together
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is really Awesome
on February 7, 2026
Posted by: MVR2025
from Oklahoma
Provides all options to pick and even explains them very well.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT!
on February 7, 2026
Posted by: Jess 04
from Texas
Very user friendly! Turbo tax gives you a clear understanding of why you are receiving the refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com