Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome
on February 7, 2026
Posted by: Mmelcher81
from California
I did not have to was easy enough to do it myself. I've used it every year I file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Don't Use if PA Resident
on February 7, 2026
Posted by: Turbo Fail PA
from Pennsylvania
The state specific quirks made filing more complicated than expected. TurboTax expects the state entered in Box 15 to match the employer zip code and TurboTax flagged a ZIP/state mismatch since my employer is in NJ and I am in PA, preventing me from filing with ease. This is a known PA-specific validation issue with TurboTax. Because it is a "known" quirk, this should have been corrected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
like turbotax
on February 7, 2026
Posted by: cold out
from Michigan
easy to navigate and help full thank you turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I'm tired of this, grandpa
on February 7, 2026
Posted by: ColoradoNative303
from colorado
Every year, a new way for TurboTax to nickel and dime the customer emerges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
sucks
on February 7, 2026
Posted by: fycknicknames
from pa
Turbo Tax sucks. it costs more than you get back. i should have used the irs website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love tax season
on February 7, 2026
Posted by: Lilmama5
from Louisiana
The site was very helpful. Very easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good.
on February 7, 2026
Posted by: Tony110
from Ohio
It was good. I did not understand completely how the deduction for medical expenses worked nor did I understand completely how Medical insurance fees were deducted. I had to turn to Google.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
REVIEW
on February 7, 2026
Posted by: MONI29
from Oklahoma City, OK
It was very helpful and easy to work due to the guided questions and experience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com