Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,547 Reviews)
Rating breakdown 87,547 reviews
5 Stars
65,010
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Bait & Switch pricing
on February 6, 2025
Posted by: what192
from Dallas, TX
Free e-file basically doesn't exist, despite being advertised. I don't qualify because of the earned tax credit thing. They also try to trick you into paying an extra 25 dollars for 5 day refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 6, 2025
Posted by: Bigtrucks202306
from Mount Ida, AR
Great service made easy to use. My favorite so far.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo made a mess of my state return
on February 6, 2025
Posted by: peter d58
from wall twp nj
Too much up-selling and terrible for state taxes. My complany relocated mid-year in 2023 and Turbo Tax made a mess of things
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Same as always
on February 6, 2025
Posted by: alisson1
Easy as always. Les the 1 hr begining to end. no muss no fuss.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rocks
on February 6, 2025
Posted by: ma_ri
from Jersey
Great service and customer service call quickly resolved my issue changing my banking info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax seemed Easy
on February 6, 2025
Posted by: Smitty323
from Southeast MI
Quick and easy to do when on Social Security and using 104-SR
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good service
on February 6, 2025
Posted by: happy customer and contin
good service and professional system. Have used Turbo Tax for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 6, 2025
Posted by: Kkay00
Easy quick to file hoping for fast return with refund
Written by a customer while visiting turbotax.intuit.com