Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not the same
on February 7, 2026
Posted by: kay899999999999999
from Ky
hidden fees everywhere. you think its free its most def not. They charge for every little thing. i def will not be returning back to them next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 7, 2026
Posted by: SueG33
from North Carolina
Yes the guidance and features were all very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
super
on February 7, 2026
Posted by: dbrall01
from bridgeport, mi
quick and very good thanks so much also easy to get state done
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to use!
on February 7, 2026
Posted by: Zman5652
from South Carolina
Easy to use and fast. Explains things in Lehman terms as you go through.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tx is awesome
on February 7, 2026
Posted by: Edika
from TX
being doing my taxes with Turbo tax for years, simple and easy, very explainable never had a problem
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Easy to use
on February 7, 2026
Posted by: Lil05
from Virginia
Any questions I had it was easy to type in the right hand search bar.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's Amazing!
on February 7, 2026
Posted by: Taysagoober28
from North Carolina
Was super easy and was very helpful. I was able to file with ease
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is not free, too expensive,won't use
on February 7, 2026
Posted by: Yers
from Tx
I will not be using this anymore. It is not free, too expensive
Written by a customer while visiting turbotax.intuit.com