Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,547 Reviews)
Rating breakdown 87,547 reviews
5 Stars
65,010
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax is great for first timers!!
on February 6, 2025
Posted by: Matt8719
from Idaho
Easy to use and understand. Everything is explained and for teaching and applying.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome and Simple
on February 6, 2025
Posted by: SMR44
from Tennessee
Easy to use and pretty inexpensive, I use this every year and I've never had an issue.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on February 6, 2025
Posted by: Victor p1
Frustrated about filing. But is ok I need more help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax makes mistakes
on February 6, 2025
Posted by: OOOOOPS
I had to resubmit my state return because of errors in Turbo Tax program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on February 6, 2025
Posted by: starshe
Half way through the process some of my information disappeared. I called the help line and it was fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Tons of Hidden Fees
on February 6, 2025
Posted by: Jw590891
from Pennsylvania
Turbo tax is easy but they have a ton of hidden fees! it is actually ridiculous!!!! They advertise it like it is a free option but in reality it is going to cost you a minimum of close to $100. It took me probably 20 minutes to figure out how to remove "pay with my refund" in order to save myself an unnecessary $40 charge.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier to use
on February 6, 2025
Posted by: Warren1948
from virginia
Turbo tax was so much easier to use than another tax product I used last year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works great, clear and efficient..
on February 6, 2025
Posted by: Jack does turbo
from Indiana
Works great, clear and efficient. worked well for us.
Written by a customer while visiting turbotax.intuit.com