Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast and easy!
on February 7, 2026
Posted by: Jil00000
from Maryland
It was accurate and quick and easy.
Very compatible and the features were easy to use with guidance on a user friendly interface.
Very compatible and the features were easy to use with guidance on a user friendly interface.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax thank you
on February 7, 2026
Posted by: harry0077
from nc
every year using turbo tax doing it myself gets easier and the tips are very very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy to follow
on February 7, 2026
Posted by: Terry and Wendy
from North Carolina
Turbo Tax was easy to follow and file. This was the first time my wife and I filed together.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Likely my last year using TT
on February 7, 2026
Posted by: JohnIsGone
from PA
It gets worse every year. Nothing makes sense. You throw forms in my face without explanation. You ask questions that contain jargon you don't explain. I feel much less confident about what I'm doing than, say, 5 years ago when it seemed like a decent product. Next year I'll probably hire a tax professional.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 7, 2026
Posted by: bharvey12
from MA
I have been using Turbo Tax for years now, it gets easier and easier each year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Eh!!!
on February 7, 2026
Posted by: ralbert667104
from Kansas
Program did not seem as user friendly this year compared to previous years.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good program easy to use
on February 7, 2026
Posted by: George the handyman
from Connecticut
This is the 5th year I have used Turbo Tax on-line and its easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
difficult to follow
on February 7, 2026
Posted by: Bozo 1
from FL
much more difficult explanations vague took twice as long as last year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com