Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,546 Reviews)
Rating breakdown 87,546 reviews
5 Stars
65,009
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Beware the Hidden Fees
on February 6, 2025
Posted by: KK815
from PA
Service is great and easy to use. HOWEVER, all of the add on fees at the end kill you. Almost $100 in fees when choosing the "free option" is insane.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 6, 2025
Posted by: alexce
from Texas
been using it for years easy file no hassles will file again next year
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD PRODUCT
on February 6, 2025
Posted by: MIKE St
Navigation through the screens was fairly smooth for the most part
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Stop Trying To Trick Me Into Premium Services
on February 6, 2025
Posted by: CheapFiler5000
from Los Angeles, CA
Easy and Simple to use but always tries to trick me into using the Premium Services with automaticly checked boxes, confusing wording, and features that trigger the Premium Service without clarifying the reason they were triggered. Every year, I'll click and skip every attempt to get me to sign up for their Premium Service and every year I'll end up with some Premium Service tagged on that I have to go back into my filing and figure out what benign button I clicked to trigger a random ridiculous charge.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wouldn't change anything......
on February 6, 2025
Posted by: nurselaurenweber
So easy!!!!! I highly recommend and I would not change anything!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on February 6, 2025
Posted by: LBry1234
from houston, tx
I use Turbo Tax every year. Simple and quick!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go
on February 6, 2025
Posted by: IlH25
from Houston, TX
It was easy import of W2 and each section is very easy to follow.....I have been using Turbo Tax for years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been a customer for over a decade!
on February 6, 2025
Posted by: MsShields10
from United States
The website is always user friendly and helpful. I have been using Turbo Tax for more than a decade. I always refer friends and family to use it as well.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com