Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,546 Reviews)
Rating breakdown 87,546 reviews
5 Stars
65,009
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Never again
on February 6, 2025
Posted by: Michellesevigny
from ME - Maine
I kept putting that I wanted it to take the money out of my refund and it would not let me and made me use my credit card info so this is the last year I will be using TurboTax to do my taxes
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes life easier year-on-year!
on February 6, 2025
Posted by: KelvJ
from CA
TurboTax is simply awesome. If ever there is a day when I require more expert level service, I know to whom I would turn. Thank you for being so awesome!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast
on February 6, 2025
Posted by: Dez F
from AK
Very user friendly, great explainations and easy to undertand. Quick also, much faster than actually going to a tax preparer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Keeps it Simple
on February 6, 2025
Posted by: I Like TurboTax
from New Bloomfield, PA
I have used TurboTax for several years and have been pleased with the service. I wish I could do this on my own, but I am more confident being guided through the process. Thanks TurboTax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 6, 2025
Posted by: JP 3
from Georgia
Great I always use Turbo Tax and will you it next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on February 6, 2025
Posted by: Maura6
from cleveland ohoi
TurboTax made doing taxes very convenient and easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good service---but with hidden fees
on February 6, 2025
Posted by: kaiali1
from edison, new jersey
Good experience, but--why on earth did you not make it clear that there's a fee to pay with your tax return? $40! Gone! When I could've paid with card. I really disliked the lack of transparency there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to work with
on February 6, 2025
Posted by: Lukaskm11
from Live Oak, FL
Turbo Tax is easy to navigate and understand. It only took me about an hour to pay my taxes through it.
Written by a customer while visiting turbotax.intuit.com