Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Savageg
from Ohio
Easy to use. Easy to follow. Explains things for better understanding
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax to the Rescue!
on February 7, 2026
Posted by: ElVerdeGal
from TX
Quick and easy to understand instructions put me at ease. Sigh of relief!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
quick and easy!
on February 7, 2026
Posted by: DWATTS2018
from Texas
turbo tax has been our go to for the last several years with it being quick and easy to navigate taxes are quick and easy to get filed
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 7, 2026
Posted by: 2025 taxes great year
from Florida
Always easy and accurate. Makes filing taxes easy. Accurate
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and Easy
on February 7, 2026
Posted by: Anonymous
from 8096 NE 30TH PL
It was easy and fast. Our adult children use it and we're able to maintain our records easily.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use TurboTax
on February 7, 2026
Posted by: KateBD
from WA
TurboTax is easy to use, accurate, and offers whatever support you may need when/if you need it. I appreciate that you can upload documents straight to the platform. It makes it easier!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
NOT a New and improved Turbo Tax
on February 7, 2026
Posted by: Turbo User99
from TN
I do not like that there is no running total to review, and I assume the ability to "go to the form" would jeopardize payments to Intuit. I miss this feature.
I also do not like how difficult it is to remove the $69 Max amount. It was misleading to be a total amount as opposed to an additional amount. Thank goodness AI helped! Be careful intuit, we may be
able to give AI our information and let it complete our tax return!
I also do not like how difficult it is to remove the $69 Max amount. It was misleading to be a total amount as opposed to an additional amount. Thank goodness AI helped! Be careful intuit, we may be
able to give AI our information and let it complete our tax return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 7, 2026
Posted by: Maggie1986
from Pennsylvania
Always a simple easy process using Turbo Tax. Guides you through the process every step and is easy to understand. Also help to better define and explain the particular area. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com