Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
not good
on February 7, 2026
Posted by: pelletstove
from ok
made it really difficult trying to use form 5695. So much so that after having my return rejected 3 times i gave up and just didnt take the deduction. ended up paying in instead of getting 400 back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks
on February 7, 2026
Posted by: Deeck
from Georgia
Jewell Moon was very helpful after my taxes were rejected. She helped me refile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on February 7, 2026
Posted by: Karales
from Ohio
Turbo tax is fantastic, easy to use and quick! They make it very simple and have never steered me wrong!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent phone service when I called in
on February 7, 2026
Posted by: Sunshinesunshine
from AR
I had to call and ask for help and a lady connected with me on the computer and fixed everything and helped me to complete the process. She was excellent and very patient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax made easy and help if needed
on February 7, 2026
Posted by: Danii88
from North carolina
Great experience I always use or recommend turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best way for the do it yourselfer
on February 7, 2026
Posted by: TKrll
from Florida
Simply instructions, any deficiencies in instructions fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 7, 2026
Posted by: tmgaston
from tennessee
good easy to use hopefullllllllllly Ill get it back soon
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes
on February 7, 2026
Posted by: Little Stace
from Virginia, VA
It was easy to use, follow the instructions and complete!
Written by a customer while visiting turbotax.intuit.com