Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,546 Reviews)
Rating breakdown 87,546 reviews
5 Stars
65,009
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
We use TurboTax every year
on February 6, 2025
Posted by: Swyersj
from Toledo, ohio
Easy to use, friendly step by step, helpful information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best
on February 6, 2025
Posted by: Brandi Lea
from Ohio
Very help full when I got stuck, I called and an expert was able to log in and find my problem
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by Step
on February 6, 2025
Posted by: Megdita
from Florida
Step by Step...you can do it yourself. I have used Turbo Tax for over 10 years!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dedicated and patient help
on February 6, 2025
Posted by: MontanaSky
from Montana
February 6, 2025 MELISSA called me to help with a Montana tax that was rejected. She was AMAZING. We went through every page of the taxes step by step, and after 54 minutes SHE FOUND THE ERROR. We entered the correct number and finished looking at
the review. The state taxes were complete.
the review. The state taxes were complete.
I am so grateful for her dedicated help and patience. Melissa was thoughtful and encouraging. She said she would stick with me until we got it done. And she did. Very grateful for her help!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on February 6, 2025
Posted by: Nancy280
Easy to use! I have been using for many years excellent product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 6, 2025
Posted by: David53BC
from Sandy Springs GA
I feel that Turbo Tax is easy to use and accurate. I trust the file electronically system.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was ok
on February 6, 2025
Posted by: bulethead333
Easy to use, but not fond of the hidden fees, I don't like surprises.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
appreciate the help
on February 6, 2025
Posted by: Shay99999999999999
from indiana
Works fine but I think its ridiculous we're paying hard earned money using your service yet making us go through hoops to get to the end. Sorry just trying to get my taxes done while healing from shingles.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com