Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,545 Reviews)
Rating breakdown 87,545 reviews
5 Stars
65,008
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on February 6, 2025
Posted by: Bulbos
Easy, clear and way to do the taxes with Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax will try and trick you out of more $
on February 6, 2025
Posted by: Trashtrashtrashytrash
from Nevada
They try to get you to pay more as often as they can. I declined everything but at the end they said I actually have no choice bit to upgrade and then made me pay 10 bucks more than the previously offered deal. Then they tried to tell me not to worry about paying now and they'll just take it out of my return. Then on the next page it says in a not easily noticeable place that on top of that there's another processing fee which was over 100% higher than the forced upgrade fee. Sneaky scum these turbotax guys are. This will be the last time I use this. I hope you don't use this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 6, 2025
Posted by: EA870
from Little Rock, AR
It was easy to navigate through. It simplified what I needed to do in each step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax helped
on February 6, 2025
Posted by: Anonymous
from Delta Utah
easy helpful enjoyed explainable will use again nextyear
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
fee is too much
on February 6, 2025
Posted by: scott4242
turbo tax fee is getting a little out of hand but otherwise it is very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a rip-off
on February 6, 2025
Posted by: BCAG04
I had a very simple tax return but you charged me an extra 29 dollars because I had a 1000 dollar HSA account. That on top of the 40 dollars you charge already. My total tax return was only 526 dollars and 69 of it was to pay this rip off of a service. If it wasn't such an inconsequential return I would of filled it on paper to avoid getting ripped.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
paying for deluxe
on February 6, 2025
Posted by: YallSuck12
from Philadelphia pa
had to pay for deluxe. Which the moment I didn't apply for the standard I should have been notified so I could do something else if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 6, 2025
Posted by: Nana3024
from Dayton, Oh
Very easy to do my taxes with turbo tax. Will definitely use next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com