Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is FAST, SEAMLESS and STRESSFREE
on February 7, 2026
Posted by: CWATSON1234
from FL
A seamless service that makes tax preparation run smoothly with quick inputs, helping the process move faster. Not only that, the extra information and tips to on the sides, helping to find clarity proved to be easy to understand and broadened my knowledge more by going from filing with bare minimum effort to largely scaling for extra income, now learning that it isn't a difficult process. I've been with TurboTax for years and always filed independently. This year I took my time reading everything, finding gems and learning more about expenses and tax breaks, I knew I was going to save time anyways, so decided to see what else I can contribute towards taxes this year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Way to expensive
on February 7, 2026
Posted by: enmanuedlmr
from New York
Way to expensive this is the last time i will be doing my taxes my tuboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy and helpful
on February 7, 2026
Posted by: 2279
from Texas
It was good and very user friendly. I appreciate that
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 7, 2026
Posted by: FeverFan
from Virginia
Easy to use Simple Instructions Great Help If Needed Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on February 7, 2026
Posted by: Snowlgechu
from NY
Turbo tax makes it simple to file taxes and helps guide you though all the various parts that need to be filled out.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax does it for me every time
on February 7, 2026
Posted by: Lisa8767
from Florida
I have been using Turbo Tax for years, it just keeps getting better. Very pleased with the ease and user friendly instructions. Always accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on February 7, 2026
Posted by: KaysMomma89
from WV
Turbo Tax has always been our go to for our taxes. They are super easy to use and if we should run into a problem we simply click a button and immediately receive a phone call with a live agent who’s happy to help walk us through whatever the problem may be. Features are very easy to use and understand.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on February 7, 2026
Posted by: Jason159159
from LA
Very simple to use and was not hard to understand!
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com