Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
false advertising
on February 7, 2026
Posted by: 12345567888999
from WA
Advertising as free then forcing a 89$ payment when I choose to file for free its insane!!!!
I choose to manually inter all my own information I nor anyone should have to pay after they did all the WORK
I choose to manually inter all my own information I nor anyone should have to pay after they did all the WORK
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 7, 2026
Posted by: BonSal0317
from CA
Have used Turbo Tax for quite a few years and am confident in the accuracy of the program
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesomeness
on February 7, 2026
Posted by: Skizzyfam
from NY
TurboTax gave me a great experience with helping with my taxes. The process was simplistic and straight to the point.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic experience
on February 7, 2026
Posted by: Linda9mm
from Massachusetts
Turbo Tax makes a product that helps me d my taxes but also educates the customer as well
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks TurboTax
on February 7, 2026
Posted by: jerryGood
from 209 Belaire Drive
I enjoyed the experience. The help features were helpful. The calculations were accurate. It ran well on my system. The software was compatible with my tax situation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great results!
on February 7, 2026
Posted by: Gawgum
from Locust Grove, OK
I have filed with an agent for the past 7 years just because I didn't want to go through the headache of doing it myself. Turbotax was the same cost as those other in person avenues but i got more of a refund than I would have with them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 7, 2026
Posted by: KenG83
from Orlando, FL
Took longer than expected but was easy to use and found credits I was not expecting or had no knowledge of whatsoever.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love to use Turbotax
on February 7, 2026
Posted by: Chelpen
from fl
Easy to use with the simple steps provided. Accuracy that is trusted
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com