Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,546 Reviews)
Open Ratings Snapshot
Rating breakdown 87,546 reviews
5 Stars
65,008
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbotax is the best!
on February 7, 2025
Posted by: Ryan4077
from Joplin, MO
It was an enjoyable experience, and highly recommend to everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
turbotax is ok
on February 7, 2025
Posted by: jojo192235
I feel like the fees are too much for me doing most of the work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Sucks!
on February 7, 2025
Posted by: Mattratt05
I know for a fact I didn’t need turbo tax deluxe but you made me get it. Took a big chunk out of my small amount I am getting back as a return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Once good, now Garbage
on February 7, 2025
Posted by: RunningUrMail
I have used TurboTax to do my own taxes for over 10 years now and all I can say is that the program has grown more and more sneaky and money grubbing. It's still fairly easy to use and navigate, but it will 100% try to lure you into paying out for an upgraded version when you don't need it. Also, the things included in the standard version have grown smaller and smaller as the years go by. Also, watch out for the little hidden fees Intuit likes to slap you with - like the additional 40.00 USD "processing" fee to use your return money to pay for TurboTax. It's not worth it, there's no reason for it, it's garbage. At this point, TurboTax is about as expensive as having your taxes prepared by a live person, so you might as well get 'em done by someone for the cost. 100 bucks either way so why bother doing it yourself?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax takes a lot o money vs other agencies.
on February 7, 2025
Posted by: ya boy1
It was ok but other agencies charge way less so next year I might go do my taxes with someone else next year and also recommend another agency to people as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Rocks!!
on February 7, 2025
Posted by: Trini69
from Alice, Tx
the process was very easy and informative. I highly recommend and will invite my friends to use Turbo Tax for their tax filings.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
i love this product scary
on February 7, 2025
Posted by: towens55
from Houston
i had a smooth time everything was helpful, i'ii recommend to other very easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 7, 2025
Posted by: Bryant13
from los angeles
TurboTax made filing my taxes effortless! The step-by-step guidance was incredibly easy to follow, and the interface was user-friendly. It automatically checked for deductions, making sure I didn’t miss anything. Plus, the live support was super helpful. It saved me time, money, and stress—highly recommend it!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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