Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is fantastic
on February 7, 2026
Posted by: mandy5580
from fl
Fast & Easy Process, love turbo tax, accuracy and guidance is fantastic!
Response from turbotax.intuit.comBy TurboTax Care Team, February 14, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is hard to work
on February 7, 2026
Posted by: Anonymous
from sc
Takes to long to find info. somewhat hard to input info.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
getting more than I expected
on February 7, 2026
Posted by: Donna does taxes
from Fulton, MS
Tried to remove an item and was not able to. Oh well
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 7, 2026
Posted by: Great TTTT
from CA
Easy to use. You can use your phone and take photos to upload your document information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 7, 2026
Posted by: vpal768
from Illinois
my mom and dad use turbo tax and just as they said, it was really easy to use
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stil the best
on February 7, 2026
Posted by: cdw5523
from Pa.
Long time user. Not as simple as before but still 5 stars.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
PRETTY GOOD
on February 7, 2026
Posted by: MARK VVVVVV
from TN
TWAS PRETTY GOOD. TWAS PRETTY GOOD. TWAS PRETTY GOOD.
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This program is awesome
on February 7, 2026
Posted by: santitas
from 5526 Cornell Dr
It guide you step by step, with out missing anything.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com