Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast
on February 7, 2026
Posted by: Sdarli
from MD
Everything was great fast and very very easy thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Darlene8481
from Tx
Fast, easy, amazing! I’ll use them every year from now on!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 7, 2026
Posted by: Lady1827
from Minnesota
I really like TurboTax! They make doing your taxes super easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
assistance
on February 7, 2026
Posted by: carley99
from oh
This was very helpful and and so apricated. she was very helful
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Costs is ridiculous
on February 7, 2026
Posted by: Diablo6668
from Michigan
Easy to work the program, however costs continue to increase for use even when inputting info myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 7, 2026
Posted by: Anonymous
from Illinios
Easy to use just wish they would be more clear on the fees they chsrge
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy
on February 7, 2026
Posted by: bigdoinksslug
from TX
nice and easy super simple to use. Saves alot time
Response from turbotax.intuit.comBy TurboTax Care Team, February 14, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: miller1976
from Bismarck,ND
I was worried at first. It was easy then I thought. It was less painful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com