Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,546 Reviews)
Open Ratings Snapshot
Rating breakdown 87,546 reviews
5 Stars
65,008
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax Is Great
on February 7, 2025
Posted by: Brooke8888
Love using turbotax and the help from their employees
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
OMG kept kicking 1095A.
on February 7, 2025
Posted by: zrh99
from Mississippi
Trouble with it accepting 1095A. Not user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
WON'T USE THIS AGAIN NEXT YEAR
on February 7, 2025
Posted by: JMMMMMMM
INPUT THE SAME DATA AS LAST YEAR AND THE FEDERAL REFUND WAS CONSIDERABLY HIGHER THAN YEAR BEFORE. TRIED LOOKING TO SEE WHAT CAUSED THAT AND COULD FIND NO REASON FOR IT. CLOSED THE APP, CAME BACK THE NEXT DAY AND IT'S TOTALLY DIFFERENT.
CAN'T DEPEND ON THIS APP ANYMORE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurdTax
on February 7, 2025
Posted by: Disgruntled20YearOld
Had one W-2 and it forced me to upgrade for a tax deduction I did not want or need and then wanted to charge me to have this taken out of my refund. I have never hated software more than I hate any Intuit product. They are a legal scam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is lovely!
on February 7, 2025
Posted by: 5Betos
from PA
my husband and I have been using turbo tax for 10 years plus. easiest and fastest way for us to do our taxes on our own. gives direction along the way. costed us 80$, we deny help along the way and do the cheapest payment. we pay with a card, so we don't get an additional 40$ fee tacked on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
No
on February 7, 2025
Posted by: nothankyou3
Taking my money to file, not cool at all. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It was amazing
on February 7, 2025
Posted by: Bobbie1971
from Bedford Ke tucky
This was an easy process. I have never filed on my own and I wanted to save money
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo tax is better without the other add ons.
on February 7, 2025
Posted by: Anonymous
from Mechanicsburg, PA
I don,t like the fact that you can't just file my taxes, you add all the other things which makes it hard to do. always trying to do other things. the taxes are hard enough. Just leave things simple.
Written by a customer while visiting turbotax.intuit.com
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