My family has used turbo tax for years. My first time using it was 3 years ago as a more affordable option to having it professionally prepared. I had my taxes assessed that year but didn't agree to the steep price so I used turbo tax and came to the same refund amount. I have used it every since and never stress tax season because it has been easy and convenient.
Pros: My employment status changed this year, I moved
I have used TurboTax for years and I always have more than $500 in charitable contributions. There is nothing new with my taxes this year except a short time collecting unemployment. I was able to e-file last year and send the 8283 form in separately. After I paid TurboTax this year and was trying to file I got the message that 8283 for wouldn't be available until 2/6 then it was 2/13. I'm ok with that but then I got the message that I couldn't e-file and had to print & mail. I'm not ok with this. TurboTax should have been able to tell me this before I paid and spent the time finishing my taxes on TurboTax after my charitable contributions were calculated.