Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,546 Reviews)
Open Ratings Snapshot
Rating breakdown 87,546 reviews
5 Stars
65,008
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
awesome
on February 7, 2025
Posted by: dhans007
from indianapolis, in
great assistance and easy to use! well worth it and timely
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
A bit frustrating
on February 7, 2025
Posted by: Jclark72
from Jerome Idaho
Kept getting filing errors which was really frustrating
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
AWESOME!
on February 7, 2025
Posted by: SLM1025
from Wilmington NC
Easy walk thru. Use this service every year. Each year is easier and easier! Fast money back!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TURBO TAX IS GREAT
on February 7, 2025
Posted by: LINS851
THIS EXPIERENCE WAS FAST AND GREAT. WOULD RECOMMEND TO ALL!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on February 7, 2025
Posted by: Jan 48
Easy to use, even for a technology-challenged senior.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Makes tax season simple
on February 7, 2025
Posted by: RCW0442ehs
from Rancho Cucamonga, CA
My family has used turbo tax for years. My first time using it was 3 years ago as a more affordable option to having it professionally prepared. I had my taxes assessed that year but didn't agree to the steep price so I used turbo tax and came to the same refund amount. I have used it every since and never stress tax season because it has been easy and convenient.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peezy
on February 7, 2025
Posted by: SnakeWolf
from New Hampshire
easy peezy lemon squeezy. Never and issue and always accurate
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
I won't be using TurboTax again
on February 7, 2025
Posted by: 8283Fiasco
from Florida
I have used TurboTax for years and I always have more than $500 in charitable contributions. There is nothing new with my taxes this year except a short time collecting unemployment. I was able to e-file last year and send the 8283 form in separately. After I paid TurboTax this year and was trying to file I got the message that 8283 for wouldn't be available until 2/6 then it was 2/13. I'm ok with that but then I got the message that I couldn't e-file and had to print & mail. I'm not ok with this. TurboTax should have been able to tell me this before I paid and spent the time finishing my taxes on TurboTax after my charitable contributions were calculated.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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