Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,546 Reviews)
Rating breakdown 87,546 reviews
5 Stars
65,008
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Could have been better
on February 7, 2025
Posted by: derwin19
Usually i enjoy the experience much better. This year there was a lot of lag, Took way too long to get through. Need to improve this connection.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Will not use your service again.
on February 7, 2025
Posted by: Falseface
Process was intuitive; fairly straightforward and easy. However, you advertise for "Free" service then bombard me with "Upgrades" or anything else to get customers' funds.
My PTSD kicked in because I became so frustrated with your false costs!!!!
My PTSD kicked in because I became so frustrated with your false costs!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great make taxes easy
on February 7, 2025
Posted by: Sally1111
from Ohio
Easy as long as you have all your necessary documents.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes
on February 7, 2025
Posted by: Charnell33
Easy fast reliable thank you so much been doing my taxes with turbo tax for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
they are awesome
on February 7, 2025
Posted by: christoff 404
they are super helpful very simple setup they make it extremely easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 7, 2025
Posted by: MonicaGee
from Saltillo Ms
Been doing my own taxes 5 years now. I love turbo tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax
on February 7, 2025
Posted by: Mike mo
from Ca
Very simple to use I got my money back and going fishing
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Print out for seniors
on February 7, 2025
Posted by: MaineCoonsRule
from Austin Texas
This year was easy to complete and I really liked the new tax form print out for seniors.
Written by a customer while visiting turbotax.intuit.com