Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Trash
on February 7, 2026
Posted by: llolllololololo
from TX
Got all the way to the end for free just to be forced to pay because of "student loan interest."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service!
on February 7, 2026
Posted by: KJWalker
from TX
Easy and fast service for me to use, I will definitely use again.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time
on February 7, 2026
Posted by: Katillathehun
from Pennsylvania
It was super fast and easy! I finished even faster than the predicted time. The instructions were easy to follow too! I also loved that I could see my exact tax return before I was even done. So glad I used TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Husker4
from georgia
Easy, Accurate, User Friendly, great way to do taxes and easy to work through
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on February 7, 2026
Posted by: DENZY19
from CALIFORNIA
I LOVE USING TURBOTAX, THEY MKAE IT SO EASY TO USE
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 7, 2026
Posted by: Moonshadow0326
from KY
Honestly, I used to dread tax season, but TurboTax makes it surprisingly painless. The ease of use is on another level. It feels more like a conversation than filling out government paperwork. It just asks simple questions about your year, and you click through.
What I love most is the accuracy and the peace of mind that comes with it. You can literally snap a photo of your W-2, and it populates everything perfectly. It double-checks every entry for errors as you go, so I never have to worry about a math mistake triggering an audit. It’s the closest thing to having a professional sit right next to you without the massive bill.
What I love most is the accuracy and the peace of mind that comes with it. You can literally snap a photo of your W-2, and it populates everything perfectly. It double-checks every entry for errors as you go, so I never have to worry about a math mistake triggering an audit. It’s the closest thing to having a professional sit right next to you without the massive bill.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its great
on February 7, 2026
Posted by: Priss0520
from Georgia
Its great. It does what I need it to do. That's it
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 7, 2026
Posted by: Babs1968
from Oregon
Super Easy, and takes all the anxiety and stress out of the process
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com