Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,546 Reviews)
Rating breakdown 87,546 reviews
5 Stars
65,008
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Still have hidden fees
on February 7, 2025
Posted by: Jacob15651
It is still unclear that pay with refund requires a premium package. They never break down *all* the costs until after you've entered so much information and clicked through so many screens that you're worn down to just go through with it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Taking our money just like the goverment
on February 7, 2025
Posted by: GGonz44
from California
The only good thing is it files my taxes. Otherwise it wants to nickel and dime you and that sucks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
New Fees? No More Turbo Tax for Me
on February 7, 2025
Posted by: nsukits
The process was ok but now they slip in an extra fee for paying with my refund? NEVER AGAIN. I will never use TurboTax again. I have used it for years and these new fees? I can go to an accountant or use the IRS app for free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for years!
on February 7, 2025
Posted by: AnnaD21
from Portsmouth, Rhode Island
Always easy, always accurate. We've been using TurboTax for a decade.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 7, 2025
Posted by: Black13
Quick and simple like the new question format and better option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like using Turbo Tax
on February 7, 2025
Posted by: Anonymous
from Parrish FL
It was a little different than it was using the disc format I have done for quite a few years, but I was able to figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on February 7, 2025
Posted by: Mace7828
I’ve used turbo tax for 8 years and every year I have the best experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5/5 Would Recommend
on February 7, 2025
Posted by: GMBrutality
Quick and easy, like always. This is my 5th year using them.
Written by a customer while visiting turbotax.intuit.com