Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,543 Reviews)
Rating breakdown 87,543 reviews
5 Stars
65,006
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
free my butt
on February 7, 2025
Posted by: it wasnt free sad face
from your moms house
you were supposed to be free. i only paid bc i hate typing!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic!
on February 7, 2025
Posted by: Lauren1101
from Hartland, WI
Always easy and quick, especially if you are single and live by yourself. Never have any issues and have been using this site for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Incorrect Data Pulled to State Return
on February 7, 2025
Posted by: CLHCATCH
I was very frustrated that TurboTax imported incorrect information on one form on my state return. You used my spouse's name and SSN on Schedule M1QPEN even though the 1099-R was correctly entered in my name on the Federal forms. I spent way too much time trying to figure out how to edit this one error through your help screens without success. When I talked to your support person (who was very nice and polite), she didn't really have a solution and suggested I just switch the order of our account names. This fixed that one form and caused all the other Federal and State tax forms to then be incorrect. I had expressed a concern that this would happen, but my concerns were dismissed. I had to completely start over. Very frustrating. This hadn't been an issue in previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fantastic
on February 7, 2025
Posted by: Kelly765
Fantastic. Easy to use. Enjoyed the product because it is guides you smoothly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Back again!
on February 7, 2025
Posted by: OKEMC
from Ok
Quick easy and to the point! Have used for many years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
no
on February 7, 2025
Posted by: oxcody
we got new phones all afternoon to get it done need help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on February 7, 2025
Posted by: Cohn1234
from Nashville, TN
It is one of the best. I use it every year. Simple and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 7, 2025
Posted by: AndyTN
Very easy to use. Didn't take too long to complete.
Written by a customer while visiting turbotax.intuit.com