Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Watchout for billing
on February 7, 2026
Posted by: long time last time
from PA
Billing was a problem. With the focus was more on taxes and less on selling
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly and accurate!
on February 7, 2026
Posted by: TashaMackG
from North Carolina
More accurate than other software I tried using. Very user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Peace of Mind
on February 7, 2026
Posted by: SusiMak
from WI
It is always a pleasure to have our taxes down without effort. The program guides you through every detail and the returns are fast.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD
on February 7, 2026
Posted by: JA1959
from NJ
VERRY ACCURATE FEATURES ARE GOOD GUIDANCE SIMMPL COMPATIBLE SOFTWARE INTERFACE SIMPLE
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use but extra fees I don't agree with.
on February 7, 2026
Posted by: vikefandh1
from Wisconsin
I like it, but I think it's too expensive. I also don't like that I can't have filing fee deducted from my refund without being charged a processing fee of some sort.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best in the world
on February 7, 2026
Posted by: cory_1212
from Pennsylvania
I have been using TurboTax for years and will never stop. its easy and fast with perfect guidance to complete the forms correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuine appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way to go Turbo Tax!
on February 7, 2026
Posted by: Dimples719999
from Knoxville, TN
The features helped direct me to get e guidance I needed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great UI and Explanations
on February 7, 2026
Posted by: afaiyaz
from NY
Very easy to use. Great UI and lots of links for understanding all the tax terms.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com