Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,543 Reviews)
Rating breakdown 87,543 reviews
5 Stars
65,006
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thanks
on February 7, 2025
Posted by: Reid2025
from Fargo, ND
Thank you for your great service. Everything was very easy and quick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience!
on February 7, 2025
Posted by: Nolivia
from new york
Easy to understand and reliable! I've used turbotax for years now and always appreciate how thorough and simple the layout is.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on February 7, 2025
Posted by: bry85
it was great and easy. greatly appreciate it as it was helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was user friendly and awesome
on February 7, 2025
Posted by: Josh6492
from New Boston TX
easy to use turbo tax was user friendly and awesome and found the most to get back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful
on February 7, 2025
Posted by: lasmaripoza01
from San Angelo, TX
Thank you for helping out in making sure that the taxes are done correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Right Up Until The End!
on February 7, 2025
Posted by: Nosetions
from Detroit, Michigan
It was very easy to file and have my questions answered. However, the extra $40 processing fee added to the end of the payment page is a bit scuzzy. I understand TurboTax is a business, but please be more up front about pricing. It leaves a bad taste in my mouth that I'm sure, to your credit, I will forget about once my refund comes in. The ease of which I filed my taxes is something I am willing to pay $128 for, but I went back and paid by credit card to save the $40 processing fee. This is a great feature for those without the money to file taxes right now, but still need to. I understand that, but consider calling that a feature with the price up front on the payment options page, not hidden on the next page for stressed and exhausted eyes to easily miss or reluctantly accept. I really believe I had the best experience I doing my taxes this year I reasonably could have, right up until the end. Please take care and have a great year!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 7, 2025
Posted by: Bloue
from Missouri
Very good and very helpful and they were very understanding
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome !
on February 7, 2025
Posted by: Diamond Deb taxes
from Pa
Super easy and fast! Everything you don't understand is easily explained once you click the?. I have been using this for at least 7 years and will continue
Written by a customer while visiting turbotax.intuit.com