Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax
on February 7, 2026
Posted by: Johnj327
from Ohio
Simple easy to use. Great help aids when looking for topics.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No
on February 7, 2026
Posted by: Nokys
from TX
If I could give negative stars I would, not helpful at all with taxes filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ripoff
on February 7, 2026
Posted by: JoshWar
from MI
Honestly not even close to worth what thery carge for even the "free" version. Turbo Tax is a complete rip off and I will not be using them next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT
on February 7, 2026
Posted by: TT Tax user
from Florida
nice job on assisting with question and tips tubrbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 7, 2026
Posted by: sagewoods
from Denver, colorado
turbotax makes taxes very easy and no stress, I use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuine appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax should be free.
on February 7, 2026
Posted by: TurboTax are THIEVES
from Texas
My refund is small. TurboTax says I can't file for free. It winds up costing me ONE THIRD of my refund. Thanks for nothing TurboTax. Yall are absolute garbage!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on February 7, 2026
Posted by: chase and amanda
from washington
it was great. the site was accurate and compatible with my needs. the features and guidance were great. I also liked the interface.
Pros: My employment status changed this year, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is good product
on February 7, 2026
Posted by: shake a bowl
from daingerfield texas
to use it was very easy and simple for a senior citizen to use, the only reason i gave it a four because it a little expenses for senior citizens on fix income.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com