Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,543 Reviews)
Rating breakdown 87,543 reviews
5 Stars
65,006
4 Stars
9,636
3 Stars
4,263
2 Stars
2,729
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
We like Turbo Tax - check your forms though!
on February 7, 2025
Posted by: Kim8663
from Riverdale Utah
We have been filing through Turbo Tax the past few years and have always felt confident about how our returns were completed and have loved the convenience!
We had one little snafu this year that was also our error, but I feel that Turbo tax could have caught if they had just asked a question about my retirement date to make sure that they counted my income from working up until the point a started drawing retirement checks. I did not include my W-2 because I switched my status to retired and Turbo tax did not ask about it. I am glad we found the mistake before submitting our taxes, because we realized that our gross income didn't look right.
We had one little snafu this year that was also our error, but I feel that Turbo tax could have caught if they had just asked a question about my retirement date to make sure that they counted my income from working up until the point a started drawing retirement checks. I did not include my W-2 because I switched my status to retired and Turbo tax did not ask about it. I am glad we found the mistake before submitting our taxes, because we realized that our gross income didn't look right.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 7, 2025
Posted by: conrad1981
loved it, was so easy to do. so helpful also got a lot . and also got back more than I thought I would this year of 2024
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
website sucks
on February 7, 2025
Posted by: Nis1969
from FL
last time i ever use this website, it is broken and deceiving.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great to use!
on February 7, 2025
Posted by: Jne3
from Arizona
Easy, very helpful when transmitting information from prior year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 7, 2025
Posted by: Brian2770
Turbo tax is great was easy to use. Will definitely use turbo tax again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great
on February 7, 2025
Posted by: Richy baby
East and quick to use very good info for filing state and federal returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is fantastic!
on February 7, 2025
Posted by: DWM1960
from KY
So easy to use and ask ?'s. Love that it stores the previous year's info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too many surprise fees for a "free" service.
on February 7, 2025
Posted by: My name is Kay
So many fees. Honestly I should be paid for doing my own taxes.
Written by a customer while visiting turbotax.intuit.com