Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Expedient
on February 7, 2026
Posted by: Honest John
from South Carolina
Easy to use & understand. Time saver & reasonably priced.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax has sneaky last minute fees
on February 7, 2026
Posted by: Reith Son
from Massachusetts
overall good guidance but I felt it was very sneaky and dishonest to charge $128 for the "free" service. we had a simple W2 and we didn't expect any fees and nothing was mentioned about a cost until the very end and seemed like their was no option but to pay. I'd rather pay a real person next time. I did all the work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you turbo tax
on February 7, 2026
Posted by: wmkt
from ohio
great experience, turbo tax helped me file. thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use.
on February 7, 2026
Posted by: NBoyd14
from ca
This website was very easy to use and the interface.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 7, 2026
Posted by: 2929RayRay
from Mi
Helpful agents easily understand the answer! Step by step
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax!!!!
on February 7, 2026
Posted by: Paganrebel
from el paso tx
great great service, will use again again happy customer!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on February 7, 2026
Posted by: Angela F
from Lynchburg, Va.
I would recommend to anyone to try out Turbo tax when filing their tax return
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on February 7, 2026
Posted by: ericka21606
from Illinois
It was great, very simple and easy to use! Glad I decided to file with turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com