Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
very easy to use
on February 7, 2026
Posted by: kala74
from PA
it was great, worked as expected when using and very easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on February 7, 2026
Posted by: jlmacdonald77
from michigan
Judy was great and very helpful! I love turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing Costs
on February 7, 2026
Posted by: MC RC
from CO
After spending so much time putting in the information the least that could be done is list all the charges for filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 7, 2026
Posted by: KatB1111
from FL
Easy, Simple, Quick, Helpful, Accurate. Will again for a simple return
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on February 7, 2026
Posted by: Elsworth812
from Indiana
Every year it’s get better yall charged me this year but that’s okay free isn’t good and good isn’t free
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT Good
on February 7, 2026
Posted by: Julie May B
from New York
It was easy to do the data entry with the prompts. Also, the option to upload the Tax Forms is nice.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Friendly and at a glance
on February 7, 2026
Posted by: Hernan F
from MD
I like the user interface online, it's easier, functional, friendly and at a glance.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You wont regret using TurboTax!
on February 7, 2026
Posted by: afig1120
from Florida
Once again, Turbo Tax has again amazed me with it's user friendly technology and detailed help. Uploading my documents was easy and quick. I was able to link any new information I had to add for me and my husband
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuine appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com