Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,445 Reviews)
Rating breakdown 87,445 reviews
5 Stars
64,936
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Product
on February 7, 2026
Posted by: Barefoot boy
from Tennessee
Had to change from software package due to my computer age so I went to the online version. This was a great ecperience.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
extra fees
on February 7, 2026
Posted by: MeMi30
from Alabama
Overall unhappy with the big chunk of fees for filing myself plus getting my refund processed to my bank. I think its a bit pricey. Its easy but I won't be using Turbo next tax filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
With TurboTax, I'm a tax "expert"
on February 7, 2026
Posted by: HalesBre
from Arizona
I really appreciated the explanation of different items and the step by step walk through to ensure nothing was missed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tac Agent
on February 7, 2026
Posted by: KyKy2022
from Arizona
Super smooth to use, I always look forward to how easy TurboTax is every year. It keeps getting better
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: Matt Hod
from Texas
Awesome thank you it was easy process for my taxes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 7, 2026
Posted by: DawnS1964
from PA
This is the first time i've used Turbo Tax and it was very user friendly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax takes the "Sting" out of filing Taxes!
on February 7, 2026
Posted by: someoneisusingmynickname
from Arizona
Turbo Tax makes filing Taxes far less painless and more affordable than simply trying to Paper File on your pwn or going to an expensive Tax Preparer.
Filing Taxes is not fun, but Turbo Tax takes the sting out of it!
Filing Taxes is not fun, but Turbo Tax takes the sting out of it!
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo TAX
on February 7, 2026
Posted by: JohnnnyP
from Texas
I started my return, finished my return and submitted my return.
Good Times were had by all.
Good Times were had by all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com